Privacy Policy

Q: How do I get priority access to the new launch?

Join The Elusive Circle to receive exclusive early access, private offers, and updates before anyone else. Members also enjoy 10% off their first order. https://elusiveoud.com/pages/ta-x-elusive-oud

Q: Where do you ship?

We currently ship within the United Kingdom only . International shipping will be introduced in the near future — join The Elusive Circle to be notified first.

Q: How long will delivery take?

Orders are typically processed within 1–2 working days and delivered in 2–4 working days via tracked UK shipping. You’ll receive a confirmation email with tracking once your order has been dispatched.

Q: Do you offer free shipping?

Yes — we offer free UK shipping on all orders.

Q: What is your return policy?

We offer free returns within 14 days of delivery. To start a return, email us at Contact@elusiveoud.com with your order number and reason for return. Please read our full Returns Policy in the Policy section for complete details and conditions.

Q: Are your fragrances unisex?

Yes. All Elusive Oud fragrances are designed to be gender-neutral , blending deep oud notes with modern, versatile accords that suit every individual.

Q: How long does the scent last?

Our fragrances are crafted with high-concentration oils , ensuring a rich, long-lasting scent that evolves beautifully throughout the day.

Elusive Oud Ltd operates the website www.elusiveoud.com and is committed to protecting the
privacy of its users. This Privacy Policy outlines the types of personal information collected, the
purposes for which it is collected, how it is used, and the measures taken to safeguard it.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

Personal Information: While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal Information may include, but is not limited to:
Name
Email address
Phone number
Address
Usage Data: We may also collect information that your browser sends whenever you visit our Site ("Usage Data"). This may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Use of Information

We use the collected data for various purposes, including but not limited to:

Providing and maintaining the Site
Notifying you about changes to our Site
Providing customer support
Gathering analysis or valuable information so that we can improve our Site
Monitoring the usage of our Site
Detecting, preventing, and addressing technical issues
Sending you newsletters, marketing or promotional materials, and other information that may be of interest to you.

3. Data Security

The security of your data is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Third-Party Links

Our Site may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: contact@elusiveoud.com
By visiting this page on our website: www.elusiveoud.com/pages/contact

By using our Site, you agree to the collection and use of information in accordance with
this Privacy Policy.

Contact Us

Need help?

Frequently Asked Questions

FAQ's

How do I get priority access to the new launch?

Join The Elusive Circle to receive exclusive early access, private offers, and updates before anyone else. Members also enjoy 10% off their first order.

https://elusiveoud.com/pages/ta-x-elusive-oud

Where do you ship?

We currently ship within the United Kingdom only.

International shipping will be introduced in the near future — join The Elusive Circle to be notified first.

How long will delivery take?

Orders are typically processed within 1–2 working days and delivered in 2–4 working days via tracked UK shipping.

You’ll receive a confirmation email with tracking once your order has been dispatched.

Do you offer free shipping?

Yes — we offer free UK shipping on all orders.

What is your return policy?

We offer free returns within 14 days of delivery.

To start a return, email us at Contact@elusiveoud.com with your order number and reason for return.

Please read our full Returns Policy in the Policy section for complete details and conditions.

Are your fragrances unisex?

Yes. All Elusive Oud fragrances are designed to be gender-neutral, blending deep oud notes with modern, versatile accords that suit every individual.

How long does the scent last?

Our fragrances are crafted with high-concentration oils, ensuring a rich, long-lasting scent that evolves beautifully throughout the day.